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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Festool products

The group "New Technologies" offers for review the products of the plant Festool: battery tools, edge processing, drilling and screwing, dust removal, sawing, semi-stationary work, multi-function tools, milling, DOMINO connection system, planing, carpentry tools, surface treatment, dispensers and grinding materials, polishing, dry finishing and renovation, guide rails, systemers, lighting, workplace organization, pneumatic tool grinding
  • Slot. with a pneumatic tool Festool
    Slot. with a pneumatic tool
    LEX 3, 2, LRS 93M, 400, etc.
  • Workplace organization Festool
    Workplace organization
    VAC SYS, EAA, ASA, etc.
  • Lighting Festool
    Lighting
    DUO, SYSLITE II, UNI, etc.
  • Systemers Festool
    Systemers
    SYS-PowerHub, T-LOC, SYS-SB, etc.
  • Guide rails Festool
    Guide rails
    FS/2, FS-LR, FSK, etc.
  • Dry finishing and renovation Festool
    Dry finishing and renovation
    MX 1000, 1200, 1600, DSC 230, etc.
  • Polishing Festool
    Polishing
    RAP 80, 150, POLLUX 180, etc.
  • Battery tools Festool
    Battery tools
    HKC 55, TSC 55, BHC 18, CXS, etc.
  • Edge processing Festool
    Edge processing
    KA 65 Plus, KA 65 Set, etc.
  • Drilling and screwing Festool
    Drilling and screwing
    DR 18/4, DR 20, PD 20/4, etc.
  • Dispensers and a slot. materials Festool
    Dispensers and a slot. materials
    SURFIX, Granat, Vlies, etc.
  • Surface treatment Festool
    Surface treatment
    ROTEX RO, ETS, WTS, RS, etc.
  • Carpentry tools Festool
    Carpentry tools
    HK 55 / 85 / 132 , HKC 55 et al.
  • Planing Festool
    Planing
    EHL 65, HL 850, PL 205, etc.
  • Dust extraction Festool
    Dust extraction
    CTL SYS, CT 17, CTL MINI, etc.
  • Sawing Festool
    Sawing
    PS 420, TS 55 R, SYM 70 E, etc.
  • Semi - stationary works Festool
    Semi - stationary works
    TF 1400, 2200, CMS-TS 55 R, etc.
  • Multifunctional tool Festool
    Multifunctional tool
    OS 400 EQ-Plus / EQ-Set, etc.
  • Milling Festool
    Milling
    OF 1010, OFK 500, MFK 700, etc.
  • DOMINO Connection Systems Festool
    DOMINO Connection Systems
    DF 500, DF 700, etc.

NEW TECHNOLOGIES GROUP

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